What the price includes
- Technical support time described above
- Clear explanation of findings
- Practical next steps and prevention advice
- Agreement before additional time is used
Keelfort pricing
Clear guide prices.
No surprise extras.
Transparent entry prices help you decide whether Keelfort is the right fit before booking. Complex work is assessed and quoted rather than squeezed into a misleading flat fee.
Published guide
Support prices for Belfast homes and small businesses.
Remote IT support£30First 45 minutes
Then £15 per additional 30 minutes
Belfast on-site support£45First hour
Then £20 per additional 30 minutes
New device setupFrom £40Standard setup
File transfer or unusual software quoted separately
Wi-Fi and network troubleshootingFrom £49Standard assessment
Hardware, cabling and complex installation separate
Microsoft 365 business setupFrom £75Straightforward single-user setup
Licences and migrations separate
Security health checkFrom £49Basic review
Formal audits and penetration testing excluded
Small-business IT supportFrom £45First hour
Projects and regular support quoted after assessment
What is normally separate
- Hardware, replacement parts and cables
- Microsoft, antivirus and other subscriptions
- Specialist data recovery or hardware repair
- Travel outside Belfast and exceptional parking
If the issue cannot be fixed
Some diagnostic time may still be chargeable because investigation has been completed. The position will be explained before work starts, and Keelfort will not pretend a specialist problem is within scope.
Business and project work
Multi-device deployments, migrations, cabling and recurring support need a clear scope. After a short assessment, you receive an agreed quote or written service outline.
Get a sensible estimate
Describe the problem first.
Include the device, symptoms, Belfast postcode and when the issue began. Do not send passwords or verification codes.
hello@keelfort.co.uk