Remote support
POPULARIdeal for software, email, Microsoft 365 and many Windows problems.
Then £15 per additional 30 minutesAsk about thisTechnology kept steady.
IT Support in Belfast for Homes & Small Businesses
Keelfort IT provides independent IT support for home users, sole traders and small businesses in Belfast. Get help with PCs, laptops, Microsoft 365, email, Wi-Fi and account security—on-site by appointment or remotely across Northern Ireland.
Clear prices No unnecessary jargon Costs agreed first
IT SUPPORTMICROSOFT 365NETWORKS & WI-FICYBERSECURITY
LocalBelfast-based support
FlexibleRemote or on-site
TransparentPrice agreed first
Security-mindedSafer by default
IT services in Belfast
Support built around
real-world problems.
From a single frustrating device to the technology behind a small business, Keelfort provides calm troubleshooting and practical next steps.
01
IT support
Remote and on-site troubleshooting for computers, email, software, accounts and everyday technical problems.
Explore service 02Microsoft 365
Business email, Outlook, OneDrive, users, domains and practical Microsoft 365 configuration and support.
Explore service 03Networks & Wi-Fi
Diagnosis of unreliable Wi-Fi, poor coverage, router problems and small-business network issues.
Explore service 04Devices & cloud
Secure setup of new computers, accounts, applications, file transfers, printers and cloud services.
Explore service 05Cybersecurity
Practical protection for accounts, devices, backups and data without fear-based sales or confusing jargon.
Explore service 06Small-business IT
Flexible ad-hoc support and sensible technology guidance for Belfast sole traders and growing teams.
Explore serviceStraightforward guide prices
Know the likely cost
before work starts.
Remote support starts at £30 for the first 45 minutes. Belfast on-site visits start at £45 for the first hour. Tell us what is wrong and agree the expected cost before booking.
£30first 45 minutes
Belfast on-site visit
Support at your home or business premises across Belfast.
Then £20 per additional 30 minutesAsk about thisNew device setup
Updates, accounts, essential apps, email, security and printer setup.
File transfer quoted after assessmentAsk about thisWi-Fi & network help
Coverage, router, connection and small-network troubleshooting.
Hardware is quoted separatelyAsk about thisMicrosoft 365 setup
Business email, domain, users and essential security configuration.
Microsoft licences are separateAsk about thisSecurity health check
A practical review of accounts, MFA, updates, devices and backups.
Clear priorities, not scare tacticsAsk about thisFair-pricing promise
These are guide prices for standard support. Complex work is quoted after a short assessment. Parts, subscriptions, licences and travel outside Belfast are separate. You approve the expected cost before work begins.
Read the complete pricing guidePatient support without making you feel foolish.
Help with slow computers, Wi-Fi, printers, email, new devices, suspicious messages and everyday problems—explained in plain English.
Home IT supportPractical IT help that can grow with your company.
Ad-hoc technical support, Microsoft 365, users, devices, networks and sensible security improvements for Belfast sole traders and small teams.
Small-business IT supportHow support works
Three clear steps.
No mystery.
You remain informed and in control from the first message to the final recommendation.
- 01
Tell us the problem
Send the device, symptoms, postcode and when the issue started—never a password or security code.
- 02
Agree the approach
Keelfort recommends remote or on-site support and confirms the expected cost before starting.
- 03
Diagnose and resolve
The problem is investigated methodically, with a clear explanation of the result and sensible next steps.
Meet the owner
Local support means speaking directly to the person doing the work.
Hi, I’m Stuart, the owner of Keelfort IT. I provide straightforward support for Belfast homes and smaller businesses, with the likely cost agreed before work begins and every recommendation explained clearly.
- Direct contactSpeak to the same person from first enquiry to final explanation.
- Plain EnglishUnderstand what happened and what comes next.
- Security-mindedAccounts, data and safer working are considered in every solution.
- Honest scopeIf specialist work is needed, you will be told rather than misled.
Serving Belfast
Local IT support, with remote help when it is quicker.
Keelfort provides independent IT support across Belfast for home users, sole traders and small businesses. On-site appointments are available within Belfast, with surrounding areas considered by arrangement.
Remote support is available across Northern Ireland for suitable problems such as Microsoft 365, Outlook, Windows settings, account issues and software troubleshooting. If remote access is not suitable, Keelfort will say so and recommend the safest next step.
Practical IT advice
Understand the next step before changing anything.
Is OneDrive a business backup?
What sync protects, what it does not, and the questions to ask about recovering important files.
When an employee leaves Microsoft 365
Plan account access and the handover of business email and files before deleting a user.
Common questions
Useful answers before you get in touch.
Find answers about support costs, service areas, appointments and common IT problems. For advice about your own device or business, contact Stuart with a short description of the issue.
How much does IT support cost in Belfast?+
Keelfort IT charges £30 for the first 45 minutes of remote support, then £15 per additional 30 minutes. A Belfast on-site visit costs £45 for the first hour, then £20 per additional 30 minutes. These are guide prices for standard support; complex work is quoted after assessment. Parts, licences, subscriptions and travel outside Belfast are separate. The expected cost is agreed before work begins.
Which areas do you cover?+
Keelfort IT is based in Belfast and offers on-site appointments across the city. Visits to surrounding areas are considered by arrangement; include your postcode so availability and any travel cost can be confirmed. Remote support is available across Northern Ireland for suitable problems.
Do you support both homes and businesses?+
Yes. Keelfort supports home users, sole traders and small businesses across Belfast, with remote support available across Northern Ireland.
Can most problems be fixed remotely?+
Many software, email, Microsoft 365 and account problems can be handled remotely. Hardware, cabling and some network issues require an on-site visit.
Will I know the price before work starts?+
Yes. The likely cost and any important limits are explained before work begins. Parts, licences and specialist services are never added without approval.
Is there a long contract?+
No contract is required for ordinary pay-as-you-go support. Monthly business support can be discussed separately when it genuinely offers better value.
Can you help with Microsoft 365 business email?+
Yes. Support includes domain connection, users, Outlook, OneDrive, email troubleshooting and basic security configuration.
Can you improve poor Wi-Fi?+
Yes. Router position, signal coverage, interference, device settings and network configuration can be checked before new hardware is recommended.
What should I include in an enquiry?+
Send your name, general location or postcode, device type and a short description of the problem. Never send a password, PIN or verification code.
Do you provide emergency or 24/7 support?+
Keelfort does not currently advertise guaranteed 24/7 support. Same-day help may sometimes be available, with remote support normally the quickest option.
Need a hand?
Let’s get your technology
back on steady ground.
Use the short enquiry form or email directly. Include your general location, device and a brief description—never a password or verification code.
Start an enquiry hello@keelfort.co.uk